If you need to cancel or change an order please email us at hello@getgifty.com.au or send us a DM on socials! If your order has already gone out the door it may be too late though, sorry pal.

Yes of course! You’re allowed to include your own message with your gift, which we will personally hand write. Add your personalised message on the product page.

Unfortunately we don’t accept any refunds or returns on any change of mind purchases. If an item is damaged please email us at hello@getgifty.com.au within 48 hours of receiving the gift box and include as many deets as possible and a photo.

Standard - $9.95 | Express - $19.95

Nope, sorry!

All orders are dispatched within 24 hours of your order being placed. We use Australia Post for our deliveries and deliver Australia wide. Estimated delivery times after your box has left Get Gifty HQ:

• Standard delivery within QLD: 2-4 business days
• Standard delivery to NSW, ACT, SA, VIC, NT, WA, TAS: 3-6 business days
• Express delivery Australia-wide: 1-2 business days

If your order has not arrived within 10 business days, please contact us so that we can follow it up at hello@getgifty.com.au.

If your gift is heading to the Gold Coast, you’re in luck! Any orders placed before 10am will be delivered by 6pm that same day.

Yes, as long as it hasn’t been dispatched. Please email us at hello@getgifty.com.au with your order number and updated address.

Oh no! Please get in touch with us at hello@getgifty.com.au within 48 hours of receiving the gift and include as many deets as possible and a photo.

We’re sorry the gift hasn’t arrived yet. Please get in touch with us at hello@getgifty.com.au and we will do our best to locate it.

We love making bespoke gifts for you lot! Email us at hello@getgifty.com.au and let’s have a chat.